Privacy Policy

Herblen.online (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines the types of information we collect from users (“you” or “your”) of our website, https://herblen.online/ (the “Site”), and how we use, share, and protect that information. By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use the Site.

1. Information We Collect

We collect various types of information to provide you with the best user experience and services. This information can be categorized as follows:

A. Personal Information

Personal information refers to information that identifies you as an individual. This may include:

  • Name: First and last name.
  • Email Address: To communicate with you, respond to your inquiries, or send you updates.
  • Phone Number: For customer service or if you provide it voluntarily for better communication.
  • Billing Information: Payment details, such as credit card number or other financial information when making purchases (securely processed by third-party payment processors).

B. Non-Personal Information

Non-personal information refers to data that does not directly identify you. This may include:

  • Device Information: Details about the device you’re using to access our website, such as device type, operating system, and browser.
  • Usage Data: Information about how you interact with our website, including pages visited, time spent on the site, clicks, and other usage patterns.
  • Cookies: Small text files that are placed on your device to track your browsing activity, enhance user experience, and gather analytics.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To process transactions, manage your account, and provide customer support.
  • Improving User Experience: To enhance the functionality of the Site, including website design, content, and personalization.
  • Communication: To respond to your inquiries, send promotional materials, or offer product updates. You may opt out of receiving marketing emails at any time by following the unsubscribe instructions in each email.
  • Security and Compliance: To prevent fraud, protect our users and the Site, and comply with applicable laws and regulations.

3. How We Share Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With Service Providers: We may share your information with trusted third-party service providers that help us operate the Site, process payments, or send emails. These providers are only allowed to use your information as necessary to perform their services and are obligated to protect your information.
  • For Legal Purposes: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal processes.
  • Business Transfers: If Herblen.online undergoes a business transition, such as a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about how you use the Site. This helps us improve the Site’s functionality and provide a more personalized experience.

  • Types of Cookies We Use:
    • Essential Cookies: These are necessary for the operation of the Site and cannot be turned off.
    • Performance Cookies: These track how users interact with the Site, which helps us improve its performance.
    • Functionality Cookies: These store preferences to enhance the user experience.
    • Targeting/Advertising Cookies: These are used to deliver relevant advertisements to users based on their interests and browsing behavior.

You can manage or disable cookies through your browser settings. However, disabling cookies may impact the functionality of the Site.

5. Data Security

We implement various security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

If you have concerns about the security of your information, please contact us at contact@herblen.online.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. After this period, we will securely delete or anonymize your personal data.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can request access to or correction of your personal information by contacting us at contact@herblen.online.
  • Deletion: You can request the deletion of your personal information, subject to any legal obligations we may have to retain certain data.
  • Opt-Out: You can unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in any email we send you.

Please note that some rights may be limited based on applicable laws.

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information. If you are a parent or guardian and believe we may have collected information from your child, please contact us immediately at contact@herblen.online.

9. International Transfers

If you are accessing the Site from outside of [Insert Country], please be aware that your personal information may be transferred to, stored, and processed in countries with different data protection laws. By using the Site, you consent to the transfer of your personal information to these countries.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will be effective when it is posted. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Herblen.online
Email: contact@herblen.online